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Volunteer Management Courses To Order

Scroll down or click on a title for further information:

What Every First Time Volunteer Manager Should Know
How To Cope With Difficult Volunteers & Situations
All You Need To Know About Mental Health & Volunteering
What Every Charity Shop Volunteer Manager Should Know
Effective And Fair Volunteer Recruitment & Selection
The Volunteer Manager's Guide To Project Management
Getting Support & Supervision Right
The Volunteer Manager's Guide To Team Member Development
Volunteer Management: It's All About Motivation
The Emotionally Intelligent Volunteer Manager
Keeping Yourself & Your Volunteers On The Right Side Of The Law
How To Promote Diversity Awareness With Confidence
Note: elements from two day courses can be taken and used to create one day courses where budgetary constraints make this necessary. Please refer to our 'Getting The Training You Want Page'.

What Every First Time Volunteer Manager Should Know

What Every First Time Volunteer Manager Should Know (2 days)

A toolkit of the fundamentals for those managing volunteers for the first time. If you are fairly new in post, then this is the course for you!

"What's in it for me?"

  • An awareess of how managing volunteers differs from managing employees
  • Guidance on how to recruit, select, place and support volunteers
  • Advice on what paperwork and systems you need to manage volunteers
  • An opportunty to develop a professional devlopment plan for yourself

What Every First Time Volunteer Manager Should Know relates to all key areas of the National Occupational Standards for Managing Volunteers, at an introductory level.

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How To Cope With Difficult Volunteers And Situations (2 days)

Even with the best management systems in place, some volunteers can seem determined to make your life difficult!

Discover ideas and develop the skills and strategies for managing these volunteers. Give and receive practical advice and support from fellow professionals on the real-life issues that you are dealing with.

"What's in it for me?"

  • Discover how self esteem affects behaviour
  • Practice in giving feedback assertively
  • Understand conflict management styles and identify your own
  • Address current problem situations in a supportive environment

Relates to Key Areas A, B, C, D, E & F of the National Occupational Standards in Managing Volunteers.

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All You Need To Know About Mental Health & Volunteering (2 days)

Does your organisation recognise volunteering as a way to promote social inclusion for people with mental health problems?

Do you know how the specific needs of these volunteers can be met?

This training will provide you with practical advice and information about mental ill health issues and volunteering.

"What's in it for me?"

  • An overview of the effects of common mental illnesses and examples of good practice in supporting people with experience of mental ill health
  • Advice and guidance in relation to risk assessment, disclosure and personal boundaries
  • Opportunities for discussion of personal experiences, fears and concerns
  • Develop a plan to promote mental health awareness within your organisation

Relates to Key Areas A, B, C, D,and E of the National Occupational Standards in Managing Volunteers.

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What Every Charity Shop Volunteer Manager Should Know (2 days)

Charity shops are unique and wonderful places quite unlike any other volunteering environment.

Develop effective procedures to ensure your shop volunteers enjoy volunteering and provide a retail environment your customers will return to.

"What's in it for me?"

  • Discover what systems you need to manage volunteers in shops
  • Learn how to promote teamworking and good relationships between your volunteers
  • Solutions to some of the common problems in managing shop volunteers
  • Effective methods of managing difficult volunteers

What Every Charity Shop Volunteer Manager Should Know relates to all key areas of the National Occupational Standards for Managing Volunteers, at an introductory level.

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Effective And Fair Volunteer Recruitment & Selection (2 days)

Does your organisation have an efficient, rolling programme of recruitment with effective screening and selection procedures?

Do you have recruitment messages that effectively 'sell' the benefits of volunteering with your organistion?

Review, update and refine your entire recruitment process whilst networking and sharing 'what works' over this two day training.

"What's in it for me?"

  • Develop a clear, enrolling recruitment message
  • Discover how to create effective advertising copy
  • Evaluate your volunteer screening procedures
  • Progress your organisation's recruitment strategy
  • Improve your interviewing skill

Relates to Key Areas A, B, C, D, E & F of the National Occupational Standards in Managing Volunteers.

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The Volunteer Manager's Guide To Project Management (2 days)

Discover the essential techniques to manage projects effectively with this practical no - nonsense introduction to the world of Project Management!

"What's in it for me?"

  • Project management terminology demystified
  • Practical project planning tools & approach
  • Explore the skills & qualities required to succesfully manage projects
  • Project planning skills development

Relates to Key Areas A, D, E & F of the National Occupational Standards in Managing Volunteers.

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Getting Support & Supervision Right (2 days)

Well supported volunteers are easier to manage, volunteer for longer, and are a good source of word-of-mouth recruitment.

Explore the elements of good volunteer support and review your organisations support systems. Discover how to run innovative and effective supervision sessions *.

 

* What do we mean by Supervision?
Why bother with it?
Who needs it?
Click here to download a pdf that answers these, and other pertinent questions, about effective supervision.

"What's in it for me?"

  • Evaluate and develop your organisation's volunteer support systems
  • Discover new skills in developing volunteer roles
  • Understand the how and why of one-to-one supervision
  • Practice and develop innovative supervision skills

Relates to Key Areas A, B, C, D and E of the National Occupational Standards in Managing Volunteers.

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The Volunteer Manager's Guide To Team Member Development (2 days)

Do you manage a group of people - when what you really need is a team?

Discover what it takes to be a team player and how to create an effective team in this interactive programme from the Institute of Leadership & Management!

"What's in it for me?"

  • Understand key differences between groups and teams
  • How to create a successful team
  • Creating effective team communications
  • Know the pitfalls and how to avoid them
  • Understanding behaviour styles

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Volunteer Management: It's All About Motivation (2 days)

Create a motivated and reliable team around you. Learn practical coaching techniques to effectively motivate yourself and others.

"What's in it for me?"

  • An overview of the main theories concerning motivation
  • Explore the systems and skills required to motivate volunteers
  • Discover how to motivate yourself
  • Learn and develop practical coaching skills and models

Relates to Key Areas A, B, C, D and E of the National Occupational Standards in Managing Volunteers.

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The Emotionally Intelligent Volunteer Manager (2 days)

 

 

Interested in self-development?

The most successful managers have cultivated their emotional Intelligence; the ability to manage emotions - discover how you can too!

"What's in it for me?"

  • Comprehensive understanding of emotional intelligence
  • Evaluate and develop your emotional intelligence
  • Master simple, powerful techniques to improve your emotional intelligence
  • Explore how to make your organisation more emotionally intelligent

Relates to Key Areas A, B, D and E of the National Occupational Standards in Managing Volunteers.

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Keeping Yourself & Your Volunteers On The Right Side Of The Law (2 days)

Are you putting yourself, your organisation or your volunteers at risk because of your ignorance of the law about volunteering?
Ensure that you all stay on the right side of the law!

"What's in it for me?"

  • Knowledge of the key areas of law that effect volunteering
  • Advice and guidance on using CRB checks
  • Practical approach to health and safety for volunteers
  • Latest information on the law regarding social security payments, taxation, emloyment rights and volunteering

Relates to Key Areas A, C, D, E and F of the National Occupational Standards in Managing Volunteers.

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How To Promote Diversity Awareness With Confidence (2 days)

 

 

Your organisation almost certainly has a diversity policy that you are expected to support.

Get up-to-date with the key issues and discover how to promote diversity effectively.

 

"What's in it for me?"

  • Time to discuss and explore the issue
  • Learn how diversity awareness differs from promoting equal opportunities
  • The opportunity to plan delivery of your own diversity awareness sessions
  • Practical skills to challenge prejudice assertively and develop a more inclusive volunteering environment

Relates to Key Areas A, B, C, D and E of the National Occupational Standards in Managing Volunteers.

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Contact us now to discuss your training needs.

 

 

 

 

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